Returns & Exchanges
ICE District Authentics is committed to providing fans with high-quality sports apparel and memorabilia. If you are not completely satisfied with your purchase, you may return eligible items in their original, unworn condition within 30 days of delivery.
Verify Eligibility
Ensure your item is in its original packaging with all tags attached; please note that custom jerseys and final sale items are not eligible for return.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return and receive a return authorization.
Pack and Ship
Securely pack your items and use the provided prepaid shipping label or your preferred carrier to send the package back to our distribution center.
Receive Your Refund
Once our team inspects the returned merchandise, a refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing